IT Support Australia
PRO IT are a trusted IT support company with a solid 25 years of industry presence and expertise . Founded in Sydney Australia, the company was initiated on the vision of what a client needs in this diverse environment of every changing technology and service delivery. Our industry reputation has been solidified by our ability to deliver customised solutions and services in Managed IT, Cyber Security, Cloud Enablement, Data Centre Infrastructure Builds, Management and 24 x 7 Support.
Our service delivery is measured beyond our own shores, and we are proud to support global clients requiring local hands and feet to enable their business continuity in Australia and AsiaPac.
locations in Melbourne and Sydney. These locally developed services enable us to grow the Australian economy whilst providing global solutions.
Our Global Network Operations Centre (GNOC) Support Desk, along with our vendor partnerships, monitor and manage all facets of technology such as servers, desktops, mobile, communication and connectivity devices.
Our skilled, experienced engineers and management team provide quality services and advice that are tailored according to your needs. We are vendor agnostic allowing us to provide the right solution for the right environment in line with industry compliance at all times.
Finding a solutions-based hassle-free IT support services in Australia has been a huge challenge, we are here to change this.
At PRO IT we provide the following IT support services:
- Managed IT Services
- Data Centre Services
- Cloud Enablement
- Cyber Security
- Unified Communications
- Modern Workplace
Did You Know
is the average cost of IT downtime per minute
of Australian businesses fall victims to cyber attacks
of businesses rely on IT for their operations and storage
is what businesses save by using Managed IT services
We’re 5 star rated for client satisfaction and trust
Managed IT Services for Australia
The term ‘managed server’ means the ongoing management of a dedicated server. We at PRO IT Sydney provide server monitoring by installing your server in one of our advanced data centres. A managed server supplies you with real resources that are hosting entirely to you. Not to mention, your data is guarded and 100% under your control.
Your data resides on a server and operating system that only you control. Therefore the resources are not shared with anyone else. The benefits of a managed server from PRO IT Sydney are surely many. Because not only do you get 100% control of your server, you have access to all the hardware resources.
PRO IT’s managed network services can source the infrastructure, software and technical support your business wants. In addition, we can provide hardware infrastructure resources such as servers, routers and switches.
In addition, active monitoring by PRO IT service platforms allows supervision of server and desktop infrastructure at all times. This includes all security and application, patching of servers and other related infrastructure with reporting. PRO IT offers a completely scalable solution in terms of equipment, support and monitoring. PRO IT Sydney use the latest Managed IT Services Sydney Platforms to monitor your network 24×7. Our qualified Sydney Engineers respond to any issues in a seamless manner.
Managed IT Security
PRO IT Sydney’s managed security service provides monitoring of security devices and systems. Our business can aid yours with integrated technologies and unparalleled threat intelligence. We offer highly flexible Managed IT Services Sydney designed to meet the unique demands of your Sydney business. At PRO IT Sydney we offer a comprehensive vision coupled with dedicated and experienced resources.
Thus helping you monitor complex security solutions. We offer tactical support that allows you to outsource certain areas of your security operations centres. Stay tuned to our YouTube Channel for more information on the services we provide.
This service complements a data centre’s basic colocation package by providing on-site technical support. Therefore, making sure colocated IT and telecommunications infrastructure runs smoothly. Managed Colocation surely offers the advantages of a traditional colocation model including cost savings, security and availability.
Thus making sure they are up to date and running efficiently. We can also load up your dedicated server with all the needed software, tools, applications, and security updates. Ensuring that your server can handle your business needs and perform to your standards at an affordable price. Visit our official Facebook page for any updates.
Pro IT Services and Solutions
Who We Work With
Why choose PRO IT?
With the rapid change of Information Systems technological advancements in hardware, software and Artificial Intelligence (AI), PRO IT has also adapted to provide a comprehensive list of IT services ranging from 24/7 help desk/remote support to fully managed IT support for existing infrastructure and cloud-based services across business premises to data centres across the Asia Pacific.
While most IT issues can be solved remotely by our helpdesk, we are also geared up to travel to your site where remote support is not possible. All our engineers are equipped with a full toolkit of all the IT essentials to help solve your onsite IT issues. All our engineers are also backed by our 24/4 Global Network and Operations Centre located in Sydney and Melbourne.
PRO IT will take complete care and responsibility for your overall Onsite or Offsite IT infrastructure, hosted services, and your critical systems maintenance requirements. We are known for being one of Australia’s most responsive IT services providers by our clients.