Hosted IP PBX

24x7 365 Days Support

A hosted IP PBX, is a business grade phone service provided over the internet. Hosted IP PBX has the ability for businesses to make and receive phone calls over the internet. It also sends all incoming calls to the right individuals and has other features such as auto-attendant or virtual receptionist, business voicemail, call transfers between employees, and more.

Hosted IP PBX is managed and operated completely online you can access your PBX network from anywhere with internet access. If disaster strikes, you can reroute your calls to a safe destination or mobile. Virtual PBX is a fluid technology that will adapt to the requirements of your business. Finally, you can transition to Virtual PBX smoothly by keeping your current phone number so you don’t lose any ongoing business. Your business might only be starting up, but Virtual PBX phone systems gives you the capability to present professionally.

PRO IT’s hosted IP PBX is a high availability web solution offered to business customers throughout Australia. PRO IT’s VoIP calling service is delivered under a usage-based pricing model with all customers receiving access to the features of the Cloud Hosted IP PBX. There’s never been a better time to switch to business VoIP.

Most of all PRO IT’s Hosted PBX has the implicit scalability of a high volume of features that would be costly with an in-house PBX, helping to dramatically reduce total cost of ownership. Additionally, the implementation time is significantly reduced with subscribers able to add new VoIP lines and services within minutes.

In order to provide outstanding business solutions and advice to our clients, we are constantly researching and testing the latest communications products and technologies. We are committed to exceeding our customer’s expectations in the delivery of voice, data and integrated communications solutions.

24×7 Australian Support

Our Engineers are all trained & certified (Australia)

Australian Phone Support

Our support team understands your requirements. Therefore, communication is the key.

Ticketing System Support

Our ticketing system is advanced to ensure all your enquiries have been captured, delegated and actioned.

Managed Email Security

Managing your email for spam and added security

IT Consulting Services

We ensure you have the best solution tailored to your needs.

Access to Knowledgeable PRO IT Engineers

Our skilled team are ready and able to provide the know-how backed by innovation and customer service.

Focus on your business today.
Together, let’s plan for tomorrow.

Bekir Kilic, CEO & Founder

The people who have trusted us so far

PRO IT has provided us with exceptional IT Support for our Sydney Office during the pandameic which has been so essential for us. Fantastic tech support, highly recommended.
Cooked Up
Cooked Up
11:32 28 Jul 21
Hi Pro It TeamI would like to write this review so other potential customer can understand how easy it is to deal with Pro It Team and what a nice bunch of people they are.I was very frustrated and unable to resolve issues with email errors Outlook and Optus web stuff and other small PC error problems for over 2 months now.Finally I booked a call with Leo and the team were so patient, yes very patient explained everything in detail, follow up took control and resolved the problem. Being a small business life is rushed we have lots of pressures and no matter the size of our business we received the assistance as if were were a big businees.I just want to send my sincere appreciation and BIG THANK YOU to the whole team for resolving my pc problems.Kind Regards Manda Wilson
Manda Wilson
Manda Wilson
01:00 19 Aug 20
Bekir Kilic
Bekir Kilic
08:42 05 Feb 19
best company in the world better than Sony
Brandon Solis
Brandon Solis
23:45 19 Feb 18
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Security and availability of resources is very critical in Defence industry. Few seconds of downtime could lead to harsh consequences.

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Helping Telecommunications industry to manage and protect systems with tailored IT Support solution.

We’re 5 star rated for client satisfaction and trust

PRO IT has provided us with exceptional IT Support for our Sydney Office during the pandameic which has been so essential for us. Fantastic tech support, highly recommended.
Cooked Up
Cooked Up
11:32 28 Jul 21
Hi Pro It TeamI would like to write this review so other potential customer can understand how easy it is to deal with Pro It Team and what a nice bunch of people they are.I was very frustrated and unable to resolve issues with email errors Outlook and Optus web stuff and other small PC error problems for over 2 months now.Finally I booked a call with Leo and the team were so patient, yes very patient explained everything in detail, follow up took control and resolved the problem. Being a small business life is rushed we have lots of pressures and no matter the size of our business we received the assistance as if were were a big businees.I just want to send my sincere appreciation and BIG THANK YOU to the whole team for resolving my pc problems.Kind Regards Manda Wilson
Manda Wilson
Manda Wilson
01:00 19 Aug 20
Bekir Kilic
Bekir Kilic
08:42 05 Feb 19
best company in the world better than Sony
Brandon Solis
Brandon Solis
23:45 19 Feb 18
js_loader

I’ve been working with the team at ProIT for over 5 years.  During this time they are consistently professional and go above and beyond to ensure that our IT systems are fully functional.  I can call with at a moment’s notice and they are on hand to help out, and this includes working in conjunction with our Global IT team to ensure that our ANZ business has the best IT support available.

Rebecca Elson
EA & Office Manager
William Grant & Sons Australia Pty Ltd

For the past nine years Bekir, Ireena and the team at Pro-IT have been incredible sponsors of the foundation and the multiple Children’s Charities we support. As a platinum partner across our three premier annual events, Pro-IT have made a substantial and sustained financial contribution to improving the lives of children in need.
In addition to these needed funds, Pro-IT have embraced their sponsorship and engaged with participants at our Golf Day in February with a catered and in-house staffed marquee offering legendary macaroons and strawberries, taken the naming rights of an actual horse race at Rosehill, and the provision of caps for all participants (in excess of 600 people) at our Regatta.
This commitment shows their commitment to going above and beyond which has helped us improve our events and ultimately assisted in their growth.
The ASX / Refinitiv Charity Foundation has raised in excess of $33m over 20 years and without the support and contribution of Pro-IT, this would not have been possible.

David Brocklehurst OAM
General Manager (retired)
ASX / Refinitiv Charity Foundation

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Hosted IP PBX

A hosted IP PBX is a business telephone system that uses VoIP technology to route calls over the internet, rather than through traditional phone lines. This type of system can be extremely beneficial for businesses of all sizes, as it can provide a wide range of features and scalability at a fraction of the cost of a traditional PBX system.

IP PBXs with advanced calling features offer organizations greater flexibility and control over their communication systems.

Also, a hosted phone system on IP PBX can provide your business with a cost-effective and reliable way to make and receive calls.

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Cloud Hosted IP PBX

A cloud hosted IP PBX can save your business money on phone calls and improve communication between employees. By using a VoIP service, you can make and receive calls over the internet instead of through a traditional phone line.

Furthermore, cloud PBX is a phone system that uses Voice over IP (VoIP) technology to route calls through the internet, eliminating the need for expensive on-premise PBX hardware.

Moreover, IP PBX systems typically offer a desk phone for each user, as well as other features like voicemail, call forwarding and caller ID.

Lastly, call recording on IP PBX allows you to record all calls made through the system for later review and analysis.

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Hosted IP PBX Solutions

A hosted IP PBX solution is a turnkey VoIP telephone system provided by a service provider. Businesses subscribe to the service, which delivers all the features and functionality of a traditional PBX system over an IP network.

Significantly, PBX-compatible VoIP phones are great for small businesses that want to take advantage of VoIP calling without having to replace their existing PBX system.

Accordingly, an IP PBX is a private branch exchange that uses Internet Protocol to route phone calls in a business or office.

In addition, call queues are often used on IP PBX systems to manage high call volume.

Likewise, an internet connection on IP PBX is used to provide VoIP services to customers. It uses the public internet to connect calls between two or more locations.

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Hosted IP PBX Providers

There are many hosted IP PBX providers available today. Each has its own advantages and disadvantages, so it’s important to choose the right one for your business needs. Some things to consider include features, price, and customer support.

Correspondingly, IP PBX user per month is very important to consider when choosing a system.

Altogether, when an IP PBX receives a call, it uses Internet Protocol to identify the destination of the call and then connects the caller to the called party. This process is known as call handling.

Meanwhile, by integrating a mobile phone into an IP PBX system, businesses can take advantage of the many features and benefits that this type of system offers.

In summary, IP PBX support teams are responsible for providing assistance to users with any problems or questions they may have.

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