IT Support

IT support is a vital service for businesses of all sizes. It ensures that your computer systems are running smoothly and efficiently, and can help to resolve any issues that may arise. It can also provide advice on how to improve your system’s performance and security.

In addition, it can help you to plan for future expansion and upgrades. With the right expert IT support in place, you can be confident that your business is running smoothly and efficiently.

Prepaid IT Support

With the rapid change of Information Systems technological advancements in hardware, software, network environment, and Artificial Intelligence (AI), PRO IT has also adapted to provide a comprehensive list of IT services ranging from 24/7 help desk/remote support to fully managed IT support for existing infrastructure and cloud-based services across small to medium-sized businesses to data centres across the Asia Pacific.

While most IT issues can be solved remotely by our helpdesk and supportive team, we are also geared up to travel to your site where remote support is impossible. All our engineers are all equipped with a complete toolkit of all the IT essentials to help solve your onsite IT issues. All our engineers are backed by our 24/4 Global Network and Operations Centre in Sydney and Melbourne.

We offer advanced support solutions and support services. Our support professionals provide excellent customer services.

PRO IT will take complete care and responsibility for your overall Onsite or Offsite IT infrastructure, hosted services, and your critical systems maintenance requirements. We are known for being one of Australia’s most responsive IT services providers by our clients.

Prepaid IT Support

PRO IT Prepaid Support giving you the flexibility to have ad hoc IT Call out services.

Casual IT Support

PRO IT Casual Support arrangements allow a client who requires infrequent access to support to schedule and pay for support as they go.

Fixed Cost IT Support

A PRO IT Agreement represents a commitment to building a longer-term, more strategic business relationship with PRO IT.

IT Field Support

Our Services are based around our customers, allowing them to get the most out of their investment in IT.

IT Outsourcing

PRO IT has been providing outsourcing solutions to small and medium business since 1999.

Call us today at

+61 2 8724 3333

Solutions for a Changing World

The people who have trusted us so far

Based on 4 reviews
review us on
PRO IT have been our IT company for the last 15 years . The service they provide is excellent and we have a strong trusting relationship. Ireena, Beks and the complete PRO IT team demonstrate integrity and always keep us up to date on the latest tech and security advancements. Thanks again guys , your work is much appreciated.
Highly recommended
Hi Pro It TeamI would like to write this review so other potential customer can understand how easy it is to deal with Pro It Team and what a nice bunch of people they are.I was very frustrated and unable to resolve issues with email errors Outlook and Optus web stuff and other small PC error problems for over 2 months now.Finally I booked a call with Leo and the team were so patient, yes very patient explained everything in detail, follow up took control and resolved the problem. Being a small business life is rushed we have lots of pressures and no matter the size of our business we received the assistance as if were were a big businees.I just want to send my sincere appreciation and BIG THANK YOU to the whole team for resolving my pc problems.Kind Regards Manda Wilson