IT Support , 247 IT Services

Prepaid, Casual and Fixed IT Support

IT Support , 24/7 IT Services

At PRO IT , our industry certified personnel are experts in all areas of technical support. In addition, we have built a reputation for professional, reliable and responsive IT support. With 19 years of experience, and 6 countries serviced in Asia Pacific, we are the experts you may need.

Furthermore, our 24 hour service desk is ready so you can work your business at any time. You can now communicate easily with our friendly enthusiastic service desk team, with no more long waits on the phone. In addition, you can trust us with your systems and rest assured your problems are being handled by industry experts.

Once you discover our leading IT support services in Globally, you won’t look back. Furthermore, our 24/7 support team is ready to provide scheduled or on-demand expertise.

Get back on track faster. You can count on our responsive, reliable trusted to provide cost effective expertise on-demand.

IT Support {World}

IT Support Services

Your time is surely valuable to us. Therefore our certified technicians will do their best to identify the issue faster. Responsive and trusted support services are delivered by our highly trained team. We are proud of our reputation and the foundation of our service culture.

PRO IT has the capability to bring a world class technical support solution. Customers choose us because we can deliver their business with a one-stop IT experience. A vast %90 of our customers come through referral from past or current customers. Not to mention, IT Support is the core of what we do. Our industry experienced personnel are experts in all kinds of Networking and Security.

IT Outsourcing

Managing an in-house IT team can be challenging for small and midsized businesses in . Why not skip the hassle, and let our certified IT professionals securely support your networks, technical infrastructure and desktops – all for an affordable fee? Save costs, resolve issues quickly and effectively, and reduce risks when you utilise our IT outsourcing services. With your resources freed up, you can focus more on growing your business.

By hiring a professional IT Support company, you can ensure that all unexpected and sudden IT glitches and troubleshoot will be dealt with and resolved on-demand and efficiently without long delays. By outsourcing IT services, you can also free up your limited IT resources and focus more on your core and revenue generating areas, thereby boosting your operational productivity and business profitability by leaps and bound.

IT Desktop Support Services

Desktop problems need to be fixed ASAP to prevent disruptions. Without a skilled IT team, handling and resolving these problems can take several hours before you resume your work. In today’s business world, even the smallest of delays can result in big losses to businesses, largely because your inability to serve your clients when they need may want them to switch to your competitor instead. To avoid such delays and ensure desktop related problems are handled and fixed timely, consider opting for professional IT Desktop Support Services.

The good news is that IT Desktop Support Services were made keeping reliability and efficiency in mind. Our trained technicians are available to take care of any technical issues that cannot be resolved with Help Desk. In order to ensure operations commence without interruption we will work behind the scenes to create a stable and consistent computing environment for your staff.

IT Maintenance Services

For any business or company that possesses a functional IT system, it is crucial to outsource IT maintenance services. There is a wide range of services that are covered in the maintenance of IT systems like server support, remote IT support, on-site IT support among others. IT maintenance services are a very crucial and fundamental part of a business for them to perform. IT maintenance is not merely a one-off thing, but it’s something which needs to be consistently ongoing since IT is never stagnant and always upgrading and updating. It is easy to forget how important this aspect is to a business until panic starts to set in when there is downtime and disruption to the workflow.

PRO IT is the best in the business for one reason – because we ensure that our team is carefully selected through a stringent assessment process which determines that only the best of the best join our ranks. With professionalism and reliability being part of our core values, put your worries aside because you will be able to count on us to save the day.

IT Management Services

Managing your IT resources ensures that all your company’s information technology is properly managed according to its specific needs. The resources we are talking about here could be anything from computer hardware and software, data centre facilities, data, network and even the staff that is hired to maintain your company’s IT infrastructure. Management services transfer all or part of the day-to-day management responsibility for a customer’s network environment (including LAN hardware and software, WAN — voice and data — and voice network hardware and software) and, in some cases, the ownership of the technology or personnel assets, to an outside vendor.

PRO IT are the experts when it comes to your business’s IT management needs, and our broad range of services include monitoring, security, performance monitoring, capacity planning, enterprise network management and more, all the while providing your business with the continuous technical support whenever you need it the most.

Prepaid IT Support

PRO IT Prepaid Support giving you the flexibility to have ad hoc IT Call out services.

Casual IT Support

PRO IT Casual Support arrangements allow a client who requires infrequent access to IT support to schedule and pay for support as-they-go.

Fixed Cost IT Support

A PRO IT Support Agreement represents a commitment to building a longer term, more strategic business relationship with PRO IT.

IT Field Support

Our Services are based around our customers, allowing them to get the most out of their investment in IT.

IT Outsourcing

PRO IT has been providing outsourcing solutions to small and medium business since 1999.

PRO IT Engineers

Our skilled team are ready and able to provide the know-how backed by innovation and customer service.

Focus on your business today.
Together, let’s plan for tomorrow.

Bekir Kilic, CEO & Founder

Managed Servers Melbourne

The people who have trusted us so far

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