With the rapid change of Information Systems technological advancements in hardware, software, network environment, and Artificial Intelligence (AI), PRO IT has also adapted to provide a comprehensive list of IT services ranging from 24/7 help desk/remote support to fully managed IT support for existing infrastructure and cloud-based services across small to medium-sized businesses to data centres across the Asia Pacific.
While most IT issues can be solved remotely by our helpdesk and supportive team, we are also geared up to travel to your site where remote support is impossible. All our engineers are all equipped with a complete toolkit of all the IT essentials to help solve your onsite IT issues. All our engineers are backed by our 24/4 Global Network and Operations Centre in Sydney and Melbourne.
We offer advanced support solutions and support services. Our support professionals provide excellent customer services.
PRO IT will take complete care and responsibility for your overall Onsite or Offsite IT infrastructure, hosted services, and your critical systems maintenance requirements. We are known for being one of Australia’s most responsive IT services providers by our clients.