PRO IT is above all when it comes to performance. They have provided exceptional IT service and are a fast, efficient team who understand the financial markets. PRO IT is a highly recommended team who can cater for this industry.
Greg Evans
A PRO IT Fixed Cost IT Support plans represents a commitment to building a longer term, more strategic business relationship with PRO IT. This allows PRO IT to take more responsibility for a client’s current IT stability and reliability; and for ensuring a client is aware of suitable technology trends and advancements that may be of advantage.
Under a PRO IT fixed cost support plan, a monthly fee is charge for a schedule of included services required to support your IT network. These included services are flexible but usually include such services as unlimited helpdesk, unlimited remote support services, remote monitoring, and a schedule of on-site visits, as required, and preventative maintenance of the network.
Additional managed services, such as occasional project work is also facilitated by the agreement but are not usually included in the monthly fee.
Our fixed Cost IT Solutions will use the latest tools to monitor your system from the smallest thing to the major functions. Our monitoring tools will keep an eye of your system 24×7; this will enable us to see potential issues even before they happen and take action, so it won’t have any negative effect on your business.
It’s an all win situation for you with our fixed Cost IT Solutions you get to have a fixed cost for your IT budget with a great peace of mind. Unlike in typical circumstances that you are used to you pay us as an investment for network up-time instead of paying for network-down time previously.
This investment will let you have your business operations running smoothly which is what you are supposed to do compared to worrying about issues that might come up in your system.
An IT Maintenance Checklist defined in collaboration with the client identifies the regular activities required to maintain the network, including step-by-step instructions for those activities the client wishes to undertake themselves.
An online portal is available allowing clients to login and see a summary of support activity complete, in progress or yet to be actioned.
Monthly support statements are sent to all Support Plan clients detailing each site visit or support action taken including a record of each individual issue and resolution.
PRO IT is above all when it comes to performance. They have provided exceptional IT service and are a fast, efficient team who understand the financial markets. PRO IT is a highly recommended team who can cater for this industry.
Greg Evans
PRO It has been with us through thick and thin, and there IT Support is amazing, the team is spot on and work with great business ethics.
Carlo Griffins
If anyone requires a swift execution of IT services, I would highly recommend PRO IT, everything asked of the team has been delivered and it’s pleasure to work with you as our IT Support arm.
Glenda Reynolds
Working with PRO IT has been a great experience. Their staff is very knowledgeable and responsive. Certainly the best IT service.
Zarian Hadley
Prompt, Friendly, Professional and solutions driven. That’s the impression PRO IT has left with our organisation. Thanking the team at PRO IT for the ongoing service.
Phil Fitzgibons
We first approached PRO IT due to constant issues with our emails and networking. PRO IT showed us solutions we never heard of and made our business more seamless due to the technologies they have integrated with our business. Thank you in advance PRO IT.
Cleyton Beekman
PRO IT are really great. For several years we had internal IT managers who ended up costing us huge amount of dollars and limited resources and expertise. Since using PRO IT this Feb we have not only advanced our working operations, but we have saved costs in regards for such services. A +++
Amanda Powells
First of all, great service, great team! Highly recommend PRO IT, guys if you have any IT needs or concerns, call PRO IT.
Hannah Vanderpool