IT Outsourcing

Budget Control

IT outsourcing is the use of external service providers to effectively deliver IT-enabled business process. Also, application service and infrastructure solutions for business outcomes. IT outsourcing complexity is growing and hybrid solutions are now necessary to support the evolution of the organization’s digital platform.

Outsourcing can be a feasible alternative, both for the interim and for the long-term. Maximize restructuring benefits. When you are restructuring your company to improve costs, quality, service, or speed, your non-core business functions may get pushed aside. They still need to be handled, however, and outsourcing is an optimal way to do this.

A company might outsource all of its data storage needs because it does not want to buy and maintain its own data storage devices. Most large organizations only outsource a portion of any given IT function.

IT Outsourcing gives you the benefit of having more than just one IT professional.  And since it’s the core competency of the company, they can give you sound advice to put your information technology to work for you. IT Outsourcing your IT services provides financial benefits such as leaner overhead, bulk purchasing and leasing options for hardware and software and software licenses. As well as potential compliance with government regulations.

Improved technological services By outsourcing your business’s IT services to us, you can be assured that any future remote support you receive will be of the highest possible quality. This means that your technology will suddenly start to work for you, as opposed to the other way around.

We help businesses in this way every single day. Our IT technicians have become experts at solving technology problems which means your issues will be resolved quickly, easily, and efficiently.

The Benefits
  • Reduce overheads, free up resources
  • Avoid capital expenditure
  • Get access to specialized skills
  • Improve speed and service
  • Enhance tactical and strategic advantages
  • Provide the best quality services, products and people
  • Be reliable and innovative
  • Provide value-added services
  • Increase customer satisfaction
  • Avoid the cost of chasing technology
  • Leverage the provider’s extensive investments in technology, methodologies and people
  • Obtain needed project management and implementation consulting expertise
  • Reduce the risk of technological obsolescence and increase efficiency by consolidating and centralizing functions
  • Reduce the overall IT management burden while retaining control of strategic decision making
The key features
  • Formal contract with services defined by required service outcomes and term
  • May involve contracting out of all IT service functions and resources. Including helpdesk, network support, maintenance, and IT project work
  • Comprehensive Service Level Agreements, SLAs, define the scope of maintenance services supplied. SLAs cover such things as the number of desktop PCs, laptops and servers that should be operating. Number of help desk queries are to be managed, expected response times and action times
  • SLA ‘s are then measured on a regular basis to provide accountability to the client and may affect the final price of the service
  • Project work is usually outside the SLA scope and charged separately
  • IT procurement may be bundled into the service to gain further volume / cost benefits. This also provides significant efficiencies by having the one provider understand and be responsible for the entire IT environment, i.e. services and assets

24×7 Australian Support

Our Engineers are all trained & certified (Australia)

Australian Phone Support

Our support team understands your requirements. Therefore, communication is the key.

Ticketing System Support

Our ticketing system is advanced to ensure all your enquiries have been captured, delegated and actioned.

Managed Email Security

Managing your email for spam and added security

IT Consulting Services

We ensure you have the best solution tailored to your needs.

Access to Knowledgeable PRO IT Engineers

Our skilled team are ready and able to provide the know-how backed by innovation and customer service.

Focus on your business today.
Together, let’s plan for tomorrow.

Bekir Kilic, CEO & Founder

The people who have trusted us so far

PRO IT PTY LTD
Excellent
5.0
Based on 4 reviews
review us on
PRO IT have been our IT company for the last 15 years . The service they provide is excellent and we have a strong trusting relationship. Ireena, Beks and the complete PRO IT team demonstrate integrity and always keep us up to date on the latest tech and security advancements. Thanks again guys , your work is much appreciated.
Highly recommended
Hi Pro It TeamI would like to write this review so other potential customer can understand how easy it is to deal with Pro It Team and what a nice bunch of people they are.I was very frustrated and unable to resolve issues with email errors Outlook and Optus web stuff and other small PC error problems for over 2 months now.Finally I booked a call with Leo and the team were so patient, yes very patient explained everything in detail, follow up took control and resolved the problem. Being a small business life is rushed we have lots of pressures and no matter the size of our business we received the assistance as if were were a big businees.I just want to send my sincere appreciation and BIG THANK YOU to the whole team for resolving my pc problems.Kind Regards Manda Wilson
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We’re 5 star rated for client satisfaction and trust

PRO IT PTY LTD
Excellent
5.0
Based on 4 reviews
review us on
PRO IT have been our IT company for the last 15 years . The service they provide is excellent and we have a strong trusting relationship. Ireena, Beks and the complete PRO IT team demonstrate integrity and always keep us up to date on the latest tech and security advancements. Thanks again guys , your work is much appreciated.
Highly recommended
Hi Pro It TeamI would like to write this review so other potential customer can understand how easy it is to deal with Pro It Team and what a nice bunch of people they are.I was very frustrated and unable to resolve issues with email errors Outlook and Optus web stuff and other small PC error problems for over 2 months now.Finally I booked a call with Leo and the team were so patient, yes very patient explained everything in detail, follow up took control and resolved the problem. Being a small business life is rushed we have lots of pressures and no matter the size of our business we received the assistance as if were were a big businees.I just want to send my sincere appreciation and BIG THANK YOU to the whole team for resolving my pc problems.Kind Regards Manda Wilson
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I’ve been working with the team at ProIT for over 5 years.  During this time they are consistently professional and go above and beyond to ensure that our IT systems are fully functional.  I can call with at a moment’s notice and they are on hand to help out, and this includes working in conjunction with our Global IT team to ensure that our ANZ business has the best IT support available.

Rebecca Elson
EA & Office Manager
William Grant & Sons Australia Pty Ltd

For the past nine years Bekir, Ireena and the team at Pro-IT have been incredible sponsors of the foundation and the multiple Children’s Charities we support. As a platinum partner across our three premier annual events, Pro-IT have made a substantial and sustained financial contribution to improving the lives of children in need.
In addition to these needed funds, Pro-IT have embraced their sponsorship and engaged with participants at our Golf Day in February with a catered and in-house staffed marquee offering legendary macaroons and strawberries, taken the naming rights of an actual horse race at Rosehill, and the provision of caps for all participants (in excess of 600 people) at our Regatta.
This commitment shows their commitment to going above and beyond which has helped us improve our events and ultimately assisted in their growth.
The ASX / Refinitiv Charity Foundation has raised in excess of $33m over 20 years and without the support and contribution of Pro-IT, this would not have been possible.

David Brocklehurst OAM
General Manager (retired)
ASX / Refinitiv Charity Foundation

IT Outsourcing Services

There are many reasons why a company might choose to outsource its IT needs. Perhaps the most common reason is to save money on labour costs. IT outsourcing can be a great way to reduce overhead and increase efficiency. In addition, outsourcing can also help to free up internal resources so that they can be better used elsewhere.

Likewise, flexible and scalable IT outsourcing can help organizations of all sizes to improve their operational efficiency and competitiveness.

Moreover, the latest and greatest in IT outsourcing is that more and more companies are realizing the benefits of outsourcing their IT needs.

Lastly, operating costs are an important consideration when outsourcing IT functions.

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Outsourced IT Management

In recent years, more and more companies have been outsourcing their IT management. This is because it can be very expensive and time-consuming to manage a company’s IT infrastructure internally. Outsourcing IT management can help save company money and free up resources that can be used for other purposes.

In addition, the software development process in IT outsourcing can be broadly divided into four main phases: requirement gathering and analysis, development, testing, and maintenance.

Notably, IT outsourcing is often used as a means to focus on your core business activities.

In this connection, one way to improve productivity in IT outsourcing is to use an agile methodology. This will allow for more frequent delivery of working software, which can help reduce the overall project timeline.

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Why Outsource IT Support

There are many reasons to outsource IT support. Perhaps the most compelling reason is that it can be cost-effective. When you outsource IT support, you are essentially paying for a service rather than hiring full-time staff. This means that you can save on salary and benefits costs.

Also, cyber security is an important consideration when outsourcing IT services.

Altogether, outsourcing IT services can lead to significant improvements in customer service. IT outsourcing can help you save valuable time by taking care of tasks that would otherwise consume your time and energy.

However, it’s important to choose a reputable outsourcing company with years of experience in the industry.

Outsourcing IT services can save your company time and money. Business growth in IT outsourcing often occurs due to the company’s ability to save money on operational costs.

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Outsourced Managed IT Solutions

Managed IT services can provide your business with a number of advantages. Perhaps most importantly, managed services can help to take some of the day-to-day IT management tasks off of your plate so that you can focus on more strategic initiatives.

Meanwhile, many IT outsourcing providers offer access to the latest tools and technologies.

Alongside, an outsourcing company provide a variety of services to businesses in the IT industry, including software development, web design and hosting, and data centre management.

While a system integrator is a company that specializes in assembling and connecting complex hardware and software components from different suppliers into a functioning whole.

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FAQs

There are many benefits of outsourcing IT services, including reducing costs and improving efficiency. One of the most important benefits, however, is that it can help improve cyber security.

Outsourcing can be the right decision for your business when it comes to cybersecurity services. By outsourcing, you can take advantage of the experience and expertise of a third party and ensure that your business is protected from cyber threats.

There are a number of factors to consider when choosing an IT outsourcing provider, including cyber security services. Below are some key considerations:

– Do they have an established cyber security practice? Make sure to check out their website and see if they have any information about their cyber security capabilities and processes.
– What type of training do their staff have in cyber security? You’ll want to make sure that the provider has appropriately trained staff who can handle your company’s specific needs.
– What are their incident response procedures? In the event of a breach, you’ll want to know how the provider will respond and contain the situation. Be sure to ask about their policies and procedures beforehand.

One way to ensure that your data and systems are safe and secure when outsourcing is to work with a company that provides cyber security services. By partnering with a company that has a strong track record in protecting data, you can rest assured knowing that your information is in good hands.

IT outsourcing is a big decision for any company. There are many factors to consider, such as cost, service quality, and IT expertise.

It depends on the company’s cybersecurity needs.

A smaller company can outsource its IT to a larger company that has more resources and expertise in cyber security. However, a larger company should outsource its IT to a smaller company that specializes in cyber security services so that it can focus on its core business.

There are many industries where outsourcing IT services can provide significant advantages, especially when it comes to cyber security. Services that help businesses protect their data and networks from an attack can be expensive and difficult to manage internally, so outsourcing them to a specialist firm can make good financial sense.

There are a few key things to look for when choosing an IT outsourcing partner, especially if you’re considering outsourcing cyber security services. You want to make sure that the company has a good reputation and is well established. You also want to be sure that they have experience working with businesses in your industry specifically.

The next step is to work with your IT outsourcing partner to develop a comprehensive security plan. This plan should include measures to protect your data from cyber threats, including ransomware and other malware attacks. It’s also important to have a disaster recovery plan in place in case of a system breach or other emergency.

Cybersecurity services can help organizations manage their risk by providing specific expertise in identifying and mitigating cyber threats. These services can include:
– Risk assessment – Penetration testing – Vulnerability scanning – Security monitoring –

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