Prepaid IT Support services with PRO IT allows you to manage your own in house IT Support service hours. Giving you full control of setting your budget and requirements as you may already have such thorough knowledge and just require that extra support to help through.
Clients are offered the convenience to contact our Help Desk and speak directly with an IT support engineer for assistance with any computer software or PC issues. No matter which part of the world you are located, if you are connected to the internet you can get connected to a PRO IT technician. The convenience and efficiency offered by online support means a technician can be assessing IT issues as soon as your service ticket has been lodged.
We pride ourselves on getting to know and understand our customers so that we can provide them with the right solutions. Our clients range from home users through to businesses of up to 500 staff. Our
technicians are highly qualified, well trained and have a proven track record of fixing problems quicker than our competition.
We also offer flexible pre-paid support packs instead of fixed contracts, helping to streamline and minimise your IT expenditure. Therefore, whether you’re in Melbourne, Sutherland, Brisbane, Parramatta, Gold Coast or anywhere in between throughout Australia, our support team is only a phone call away 7 days a week.