Prepaid IT Support

Budget Control

Prepaid IT Support services with PRO IT allows you to manage your own in house IT Support service hours. Giving you full control of setting your budget and requirements as you may already have such thorough knowledge and just require that extra support to help through.

Clients are offered the convenience to contact our Help Desk and speak directly with an IT support engineer for assistance with any computer software or PC issues. No matter which part of the world you are located, if you are connected to the internet you can get connected to a PRO IT technician.  The convenience and efficiency offered by online support means a technician can be assessing IT issues as soon as your service ticket has been lodged.

We pride ourselves on getting to know and understand our customers so that we can provide them with the right solutions.   Our clients range from home users through to businesses of up to 500 staff. Our

technicians are highly qualified, well trained and have a proven track record of fixing problems quicker than our competition.

We also offer flexible pre-paid support packs instead of fixed contracts, helping to streamline and minimise your IT expenditure. Therefore, whether you’re in Melbourne, Sutherland, Brisbane, Parramatta, Gold Coast or anywhere in between throughout Australia, our support team is only a phone call away 7 days a week.

24×7 Australian Support

Our Engineers are all trained & certified (Australia)

Australian Phone Support

Our support team understands your requirements. Therefore, communication is the key.

Ticketing System Support

Our ticketing system is advanced to ensure all your enquiries have been captured, delegated and actioned.

Managed Email Security

Managing your email for spam and added security

IT Consulting Services

We ensure you have the best solution tailored to your needs.

Access to Knowledgeable PRO IT Engineers

Our skilled team are ready and able to provide the know-how backed by innovation and customer service.

Focus on your business today.
Together, let’s plan for tomorrow.

Bekir Kilic, CEO & Founder

The people who have trusted us so far

Highly recommended
Ebru Kilic
Ebru Kilic
Awesome company. I recommend
Evelyn Kilic
Evelyn Kilic
PRO IT has provided us with exceptional IT Support for our Sydney Office during the pandameic which has been so essential for us. Fantastic tech support, highly recommended.
Cooked Up
Cooked Up
Hi Pro It TeamI would like to write this review so other potential customer can understand how easy it is to deal with Pro It Team and what a nice bunch of people they are.I was very frustrated and unable to resolve issues with email errors Outlook and Optus web stuff and other small PC error problems for over 2 months now.Finally I booked a call with Leo and the team were so patient, yes very patient explained everything in detail, follow up took control and resolved the problem. Being a small business life is rushed we have lots of pressures and no matter the size of our business we received the assistance as if were were a big businees.I just want to send my sincere appreciation and BIG THANK YOU to the whole team for resolving my pc problems.Kind Regards Manda Wilson
Manda Wilson
Manda Wilson