Prepaid IT Support services with PRO IT allows you to manage your own in house IT Support service hours. Giving you full control of setting your budget and requirements as you may already have such thorough knowledge and just require that extra support to help through.
Clients are offered the convenience to contact our Help Desk and speak directly with an IT support engineer for assistance with any computer software or PC issues. No matter which part of the world you are located, if you are connected to the internet you can get connected to a PRO IT technician. The convenience and efficiency offered by online support means a technician can be assessing IT issues as soon as your service ticket has been lodged.
We pride ourselves on getting to know and understand our customers so that we can provide them with the right solutions. Our clients range from home users through to businesses of up to 500 staff. Our
technicians are highly qualified, well trained and have a proven track record of fixing problems quicker than our competition.
We also offer flexible pre-paid support packs instead of fixed contracts, helping to streamline and minimise your IT expenditure. Therefore, whether you’re in Melbourne, Sutherland, Brisbane, Parramatta, Gold Coast or anywhere in between throughout Australia, our support team is only a phone call away 7 days a week.
Pre Paid IT Support with PRO IT allows you to manage your own in house IT Support service hours.
Giving you full control of setting your budget and requirements as you may already have such thorough knowledge and just require that extra support to help through.
The key features of a PRO IT Pre Paid Support arrangement include:
Clients may like to trial our services via a pre paid support arrangement before committing to a more strategic or longer term support arrangement.
We first approached PRO IT due to constant issues with our emails and networking. PRO IT showed us solutions we never heard of and made our business more seamless due to the technologies they have integrated with our business. Thank you in advance PRO IT.
Cleyton Beekman
Prompt, Friendly, Professional and solutions driven. That’s the impression PRO IT has left with our organisation. Thanking the team at PRO IT for the ongoing service.
Phil Fitzgibons
If anyone requires a swift execution of IT services, I would highly recommend PRO IT, everything asked of the team has been delivered and it’s pleasure to work with you as our IT Support arm.
Glenda Reynolds
PRO It has proven delivery and managed It service skill, we are a logistics company and time is at most important to us. We are happy with the service level and recommend to all.
PRO IT is above all when it comes to performance. They have provided exceptional IT service and are a fast, efficient team who understand the financial markets. PRO IT is a highly recommended team who can cater for this industry.
Greg Evans
PRO It has been with us through thick and thin, and there IT Support is amazing, the team is spot on and work with great business ethics.
Carlo Griffins
First of all, great service, great team! Highly recommend PRO IT, guys if you have any IT needs or concerns, call PRO IT.
Hannah Vanderpool
Working with PRO IT has been a great experience. Their staff is very knowledgeable and responsive. Certainly the best IT service.
Zarian Hadley
PRO IT are really great. For several years we had internal IT managers who ended up costing us huge amount of dollars and limited resources and expertise. Since using PRO IT this Feb we have not only advanced our working operations, but we have saved costs in regards for such services. A +++
Amanda Powells
