Managed IT Services Gold Coast

PRO IT, Managed IT Services Gold Coast Wide, is a cost effective information technology (IT) resource arrangement in which the client handles day-to-day job activity while PRO IT manages your IT resources, technical training, internal competence, professional growth, and overall IT management side of the business.

PRO IT places a great importance on transparency and accountability when it comes to our valued services.We ensure that monthly meeting minutes, performance reports, and improvement reports are all accessible via an online client portal that is customized to the customer’s requirements.

We can assist you whether you need comprehensive IT management outsourced or only need support and direction at certain times throughout the year. We can keep your IT infrastructure in good working order and address any issues before they become a problem for your company, giving you piece of mind. Our skilled specialists provide expert Gold Coast IT professional service at a time and location that is convenient for you.

Pro IT Services and Solutions

Managed Servers Gold Coast Wide

A dedicated server that is managed on a regular basis is referred to as a “managed server.” PRO IT Gold Coast may host your server in one of our cutting-edge data centers and manage it for you.A managed server provides you with genuine resources that are exclusively dedicated to you. Not to mention that your data is completely secure and within your control.

Your information is kept on a server with an operating system that is only accessible by you. As a result, no one else can see the resources. The benefits of a managed server from PRO IT Gold Coast are unquestionably numerous. Because you have complete control over your server and access to all hardware resources.

 

Managed IT Security Gold Coast Wide

PRO IT Managed IT Services Gold Coast’s managed security solution handles security devices and systems. With integrated technology and unrivaled threat intelligence, our company can help yours. We offer highly customizable Managed IT Services Gold Coast to meet your company’s demands. PRO IT Gold Coast offers a comprehensive vision backed by a dedicated and experienced team of specialists.

As a result, we can help you resolve difficult security concerns. We offer strategic support, allowing you to outsource portions of your security operations center to us. For more information on the services we offer, visit our YouTube channel.

24×7 Australian Support

Our Engineers are all trained & certified (Australia)

Australian Phone Support

Our support team understands your requirements. Therefore, communication is the key.

Ticketing System Support

Our ticketing system is advanced to ensure all your enquiries have been captured, delegated and actioned.

Managed Email Security

Managing your email for spam and added security

IT Consulting Services

We ensure you have the best solution tailored to your needs.

Access to Knowledgeable PRO IT Engineers

Our skilled team are ready and able to provide the know-how backed by innovation and customer service.

Managed Network Gold Coast Wide

PRO IT’s managed network services may be able to supply the infrastructure, software, and technical support that your firm requires. Servers, routers, and switches are examples of hardware infrastructure resources that we can provide.

Furthermore, the live monitoring capabilities of PRO IT service platforms ensure that server and desktop infrastructure are always monitored. This encompasses all security and application tasks, as well as patching and reporting for servers and other infrastructure. PRO IT offers a genuinely scalable solution when it comes to equipment, maintenance, and monitoring. PRO IT Gold Coast monitors your network utilizing the most up-to-date Managed IT Services Gold Coast Platforms 24 hours a day, 7 days a week. Our trained Gold Coast Engineers respond swiftly and efficiently to any challenge.

Managed Colocation Gold Coast Wide

By providing on-site technical support, this service supplements a data center’s standard colocation package. As a result, ensuring that colocated IT and telecoms infrastructure runs smoothly. Many of the same benefits of traditional colocation, such as cost savings, security, and availability, are available with Managed Colocation.

As a result, they are always current and functional. We can also install all of the necessary software, tools, programs, and security upgrades on your dedicated server. Assuring that your server can handle your company’s needs while also meeting your expectations at a reasonable price. Any updates will be made available on our official Facebook page.

Prepaid IT Support

PRO IT Prepaid Support allows you to have ad hoc IT Call out services when you need them.

Casual IT Support

PRO IT Casual Help agreements allow a client who requires regular IT help to schedule and pay for it on an as-needed basis.

Fixed Cost IT Support

A PRO IT Support Agreement signifies a commitment to work with PRO IT on a longer-term, more strategic basis.

IT Outsourcing

PRO IT has been providing outsourcing services to small and medium-sized enterprises since 1999.

IT Support Gold Coast Wide

Do you require IT assistance? Our knowledgeable professionals in Gold Coast provide IT support at the proper time and location. Small and medium-sized businesses around the country benefit from PRO IT’s specialist IT service. From server and desktop support to system integration and upgrades, as well as round-the-clock monitoring and proactive maintenance for long-term business continuity, our experienced on-site IT support services may be tailored to meet your specific needs. We are well-trained in:

  • Medical IT Support Gold Coast
  • Small Business IT Support
  • Office IT Support Gold Coast
  • On-Site IT Support Gold Coast

Who We Work With

Managed IT Services and Support For All Industries

aviation

Aviation

Providing right IT Support Solution for Aviation companies as IT is becoming the backbone of the Aviation Industry.

dark fibre

Dark Fibre

As many organisations are moving towards Dark Fibre, IT Support needed for Dark Fibre is in demand more than ever.

defence

Defence

Security and availability of resources is very critical in Defence industry. Few seconds of downtime could lead to harsh consequences.

education

Education

Providing IT Support and Consulting Services for many of Gold Coast’s leading schools and universities.

Financial Market

Financial Markets

Providing tailored IT Support solutions for financial markets systems

government

Government

Dedicated to keeping business IT running smoothly for government bodies and agencies with right IT Support.

legal

Legal

Comprehensive IT Services for your law firm with tailored IT Support Solutions

Medical

Medical

Complete IT setup to support for medical centres, enabling medical centres to meet the demands of the sector.

social media

Social Media

Providing end to end IT support for modern businesses

telecommunication

Telecommunication

Helping Telecommunications industry to manage and protect systems with tailored IT Support solution.

Focus on your business today.
Together, let’s plan for tomorrow.

Bekir Kilic, CEO & Founder

  • A managed IT service is an information technology (IT) work delivered to a customer by a third-party IT contractor.

Every business of every size in every industry must take a proactive approach to IT management in order to increase productivity, reduce downtime, improve cybersecurity, and achieve better cost predictability.

One of the biggest benefits of managed IT services is the cost savings that businesses experience by making business IT support costs more predictable and manageable. A managed service approach will also provide businesses with comprehensive security, customised backup and recovery solutions, and state-of-the-art cloud storage and hosting.

Yes, IT support services are more applicable if your office has more than 10 PCs and expect fast turnaround when there’s an IT problem. It also makes sense to have your staff focus on what they good at instead of doing their troubleshooting.

Traditional IT support refers to ‘break-fix’ support. When an IT device breaks, you inform IT support to fix it. The downtime is unpredictable, and the repair cost tends to be high for a big problem. Managed services are proactive IT support, whereby IT support knows the potential problem and fixes it first. You pay a fixed monthly cost regardless of the number of IT problems.

IT support services are any services you may need for the technology that keeps your business up and running. PRO IT has tech experts managing network support services as well as damage control after a network crash. We cover more IT support services than you can imagine, including – but not limited to – managed services, on-demand services, IT computer consulting, security and surveillance, in-office and remote VoIP solutions, and small business servers from Microsoft.

  • A competent managed IT service provider will provide you with a flexible service model that allows you to choose the level of assistance you need, whether it’s just keeping the lights on or outsourcing your entire IT department.
  • One of the evident advantages of managed services in terms of cost is that it reduces labour costs and removes the cost of hiring and training new IT professionals.
  • This is one of the advantages of hiring a managed IT Service. PRO IT provides 24/7 flexibility, on-call alternatives, and weekend help, so you never have to worry about availability.
  • PRO IT goes beyond preventing hackers from stealing sensitive data.

#1 IT Security Services in Gold Coast