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Managed IT Services Townsville

PRO IT, or Managed IT Services Townsville Wide, is a cost-effective information technology (IT) resource arrangement in which the client manages day-to-day job activity while PRO IT manages IT resources, technical training, internal competence, professional growth, and the overall IT management side of the business.
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For our valued services, PRO IT believes in a high level of transparency and responsibility.We ensure that monthly meeting minutes, performance reports, and improvement reports are all accessible via an online client portal that is customized to the customer’s requirements.

We can assist you whether you need comprehensive IT management outsourced or merely need support and advise at certain times throughout the year. We can keep your IT infrastructure in good working order and address any issues before they become a problem for your company, giving you piece of mind. Our knowledgeable specialists give superior Townsville IT professional assistance at your convenience.

Pro IT Services and Solutions

Managed Servers

PRO IT offers a variety of managed server solutions, and we strive to meet your IT needs at a fraction of the cost of hiring full-time personnel.

Desktop Support

PRO IT offers a comprehensive range of desktop services and support, and we work hard to meet your IT needs at a fraction of the cost of hiring full-time personnel.

VOIP Phone Support

VoIP is a set of gear and software that allows individuals to make and receive phone calls over the Internet by transferring voice data in packets over IP.

Data Centers

PRO IT offers dedicated servers to your business in order to provide you with the most autonomous and world-class Cloud service possible.

Cloud Computing

PRO IT Solutions for a Changing World uses the cloud to bring simplicity to clients’ ever-changing needs in a fast-paced environment.

IT Relocation

PRO IT has designed and built new high-performance computer rooms and data center suites, as well as expanded and upgraded existing’shell and core’ facilities.

IT Security Services

PRO IT recognizes that assistance with bandwidth management may help you save money while also enhancing security.

24/7 Remote Monitoring

The PRO IT team is prepared to provide expertise backed by innovation and exceptional customer service.

IT Risk Assessment

PRO IT manages a variety of services, including network security, penetration testing, and vulnerability assessment.

Managed Servers Townsville Wide

The term’managed server’ refers to a dedicated server that is managed on a regular basis. PRO IT Townsville offers server administration by hosting your server in one of our cutting-edge data centers.A managed server gives you access to real resources that are dedicated solely to you. Not to mention the fact that your information is fully safe and in your control.

Your data is stored on a server with an operating system that only you have access to. As a result, no one else has access to the assets. The benefits of a managed server from PRO IT Townsville are unquestionably numerous. Because you have complete control over your server and full access to all hardware resources.

 

Managed IT Security Townsville Wide

PRO IT Managed IT Services Townsville’s managed security solution handles security devices and systems. Our organization can assist yours by utilizing integrated technology and unequalled threat intelligence. We provide highly adaptable Managed IT Services Townsville to match the needs of your Townsville company. PRO IT Townsville provides a holistic vision backed by a team of devoted and experienced professionals.

As a result, we can assist you in resolving complicated security issues. We offer strategic support, allowing you to outsource portions of your security operations center to us. Visit our YouTube channel to find out more about the services we provide.

24×7 Australian Support

Our Engineers are all trained & certified (Australia)

Australian Phone Support

Our support team understands your requirements. Therefore, communication is the key.

Ticketing System Support

Our ticketing system is advanced to ensure all your enquiries have been captured, delegated and actioned.

Managed Email Security

Managing your email for spam and added security

IT Consulting Services

We ensure you have the best solution tailored to your needs.

Access to Knowledgeable PRO IT Engineers

Our skilled team are ready and able to provide the know-how backed by innovation and customer service.

Managed Network Townsville Wide

PRO IT’s managed network services may provide your company with the infrastructure, software, and technical support it requires. Servers, routers, and switches are examples of hardware infrastructure resources we can provide.

Furthermore, the live monitoring capabilities of PRO IT service platforms ensure that server and desktop infrastructure are always monitored. This covers all security and application tasks, as well as patching and reporting for servers and other infrastructure. PRO IT offers a genuinely scalable solution in terms of equipment, support, and monitoring. PRO IT Townsville manages your network 24 hours a day, 7 days a week, using the most up-to-date Managed IT Services Townsville Platforms. Our Townsville Engineers respond swiftly and effectively to any problem.

Managed Colocation Townsville Wide

This service complements a data center’s conventional colocation package by providing on-site technical help.This service adds to a data center’s normal colocation package by providing on-site technical assistance. As a result, ensuring the smooth operation of colocated IT and telecoms infrastructure. Many of the same benefits of traditional colocation, such as cost savings, security, and availability, are available with Managed Colocation.

As a result, they are always current and functional. On your dedicated server, we may also install all of the necessary software, tools, applications, and security upgrades. Assuring that your server can handle your company’s needs while also meeting your expectations at a reasonable price. Any developments will be posted on our official Facebook page.

Prepaid IT Support

PRO IT Prepaid Support allows you to have ad hoc IT Call out services when you need them.

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Casual IT Support

PRO IT Casual Help arrangements enable a client who requires regular IT help to schedule and pay for it on an as-needed basis.

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Fixed Cost IT Support

A PRO IT Support Agreement represents a long-term, strategic commitment to PRO IT.

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IT Outsourcing

PRO IT has provided small and medium-sized enterprises with outsourcing services since 1999.

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IT Support Townsville Wide

Do you require IT assistance? Our knowledgeable professionals in Townsville provide IT support at the proper time and location. Small and medium-sized businesses around the country benefit from PRO IT’s specialist IT service. From server and desktop support to system integration and upgrades, as well as round-the-clock monitoring and proactive maintenance for long-term business continuity, our experienced on-site IT support services may be tailored to meet your specific needs. We are experts in:

  • Medical IT Support Townsville
  • Small Business IT Support
  • Office IT Support Townsville
  • On-Site IT Support Townsville

Who We Work With

Managed IT Services and Support For All Industries

aviation

Aviation

Providing right IT Support Solution for Aviation companies as IT is becoming the backbone of the Aviation Industry.

dark fibre

Dark Fibre

As many organisations are moving towards Dark Fibre, IT Support needed for Dark Fibre is in demand more than ever.

defence

Defence

Security and availability of resources is very critical in Defence industry. Few seconds of downtime could lead to harsh consequences.

education

Education

Providing IT Support and Consulting Services for many of Townsville’s leading schools and universities.

Financial Market

Financial Markets

Providing tailored IT Support solutions for financial markets systems

government

Government

Dedicated to keeping business IT running smoothly for government bodies and agencies with right IT Support.

legal

Legal

Comprehensive IT Services for your law firm with tailored IT Support Solutions

Medical

Medical

Complete IT setup to support for medical centres, enabling medical centres to meet the demands of the sector.

social media

Social Media

Providing end to end IT support for modern businesses

telecommunication

Telecommunication

Helping Telecommunications industry to manage and protect systems with tailored IT Support solution.

Focus on your business today.
Together, let’s plan for tomorrow.

Bekir Kilic, CEO & Founder

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Indeed there are no secrets to success. It is the result of preparation, hard work, and learning from failure.

To put it another way, a satisfied customer is the best business strategy of all.

By all means treat your customers like lifetime partners.

To Enumerate, the ultimate goal of a more effective and efficient life is to provide you with enough time to enjoy some of it.

The way to get things done is not to mind who gets the credit for doing them.

On the positive side we’re all working together; that’s the secret.

Particularly great things in business are never done by one person. They’re done by a team of people.

Similarly making money is art and working is art and good business is the best art.

Nevertheless a satisfied customer is the best business strategy of all.

To put it another way almost all quality improvement comes via simplification of design, manufacturing… layout, processes, and procedures.

Chiefly if you’re trying to create a company, it’s like baking a cake. You have to have all the ingredients in the right proportion.

Chiefly if you’re trying to create a company, it’s like baking a cake. You have to have all the ingredients in the right proportion.

  • A managed IT service is an information technology (IT) work delivered to a customer by a third-party IT contractor.

Every business of every size in every industry must take a proactive approach to IT management in order to increase productivity, reduce downtime, improve cybersecurity, and achieve better cost predictability.

One of the biggest benefits of managed IT services is the cost savings that businesses experience by making business IT support costs more predictable and manageable. A managed service approach will also provide businesses with comprehensive security, customised backup and recovery solutions, and state-of-the-art cloud storage and hosting.

Yes, IT support services are more applicable if your office has more than 10 PCs and expect fast turnaround when there’s an IT problem. It also makes sense to have your staff focus on what they good at instead of doing their troubleshooting.

Traditional IT support refers to ‘break-fix’ support. When an IT device breaks, you inform IT support to fix it. The downtime is unpredictable, and the repair cost tends to be high for a big problem. Managed services are proactive IT support, whereby IT support knows the potential problem and fixes it first. You pay a fixed monthly cost regardless of the number of IT problems.

IT support services are any services you may need for the technology that keeps your business up and running. PRO IT has tech experts managing network support services as well as damage control after a network crash. We cover more IT support services than you can imagine, including – but not limited to – managed services, on-demand services, IT computer consulting, security and surveillance, in-office and remote VoIP solutions, and small business servers from Microsoft.

  • A competent managed IT service provider will provide you with a flexible service model that allows you to choose the level of assistance you need, whether it’s just keeping the lights on or outsourcing your entire IT department.
  • One of the evident advantages of managed services in terms of cost is that it reduces labour costs and removes the cost of hiring and training new IT professionals.
  • This is one of the advantages of hiring a managed IT Service. PRO IT provides 24/7 flexibility, on-call alternatives, and weekend help, so you never have to worry about availability.
  • PRO IT goes beyond preventing hackers from stealing sensitive data.

#1 IT Security Services in Townsville