Managed Network Services

24x7 Network Monitoring

communications

What is a Managed Network ?

PRO IT managed network services is fully equipped to allow its clients to source the infrastructure, software and technical support services essential to operate and manage an IP-based communication network either local or globally. Our Managed networks team can provide hardware infrastructure resources such as servers, routers and switches, as well as operating system and firewall software to run and secure the backend infrastructure and the data stored over it. The entire system is entirely monitored and maintained by our 24×7 (GNOC) Global Network Operation Team based in Australia with 100% local staff.
Types of Managed networks include solutions and services such as managed LAN, managed WAN, a managed gateway, managed wireless networks and other automated network support services.

We provide 24×7 support to your business for all server and desktop management requirements.
Active monitoring by PRO IT service platforms allows real time supervision of server and desktop infrastructure at all times.
We respond in agreed time frames to resolve any issues which is mostly seamless to the client.
The active monitoring includes all security and application patching of servers and other related infrastructure with reporting.
PRO IT offers a completely flexible and scalable solution in terms of equipment procurement, all support types and monitoring requirements that can adapt and grow to meet your future needs.
PRO IT use the latest Managed Service Platforms to monitor your network 24×7 and our qualified Technical Engineers respond to any issues in a seamless manner.

Operating since 1999 we are confident we possess the technical know-how and access to the latest solutions to secure your network.
Our cost effective solution can cover the basic and critical IT activities, freeing up your resources to work on more strategic tasks
PRO IT can deliver periodic reports on Network and System security and operational reliability as agreed or required.
Reporting can be designed to deliver the information you require for both operation and compliance requirements

24×7 Australian Support

Our Engineers are all trained & certified (Australia)

Australian Phone Support

Our support team understands your requirements. Therefore, communication is the key.

Ticketing System Support

Our ticketing system is advanced to ensure all your enquiries have been captured, delegated and actioned.

Managed Email Security

Managing your email for spam and added security

IT Consulting Services

We ensure you have the best solution tailored to your needs.

Access to Knowledgeable PRO IT Engineers

Our skilled team are ready and able to provide the know-how backed by innovation and customer service.

PRO IT can substantially reduce your reliance on your internal Human Resources offering strong support in relation to Server and assisting Desktop users and IT management.

The people who have trusted us so far

PRO IT PTY LTD
Excellent
5.0
Based on 4 reviews
review us on
PRO IT have been our IT company for the last 15 years . The service they provide is excellent and we have a strong trusting relationship. Ireena, Beks and the complete PRO IT team demonstrate integrity and always keep us up to date on the latest tech and security advancements. Thanks again guys , your work is much appreciated.
Highly recommended
Hi Pro It TeamI would like to write this review so other potential customer can understand how easy it is to deal with Pro It Team and what a nice bunch of people they are.I was very frustrated and unable to resolve issues with email errors Outlook and Optus web stuff and other small PC error problems for over 2 months now.Finally I booked a call with Leo and the team were so patient, yes very patient explained everything in detail, follow up took control and resolved the problem. Being a small business life is rushed we have lots of pressures and no matter the size of our business we received the assistance as if were were a big businees.I just want to send my sincere appreciation and BIG THANK YOU to the whole team for resolving my pc problems.Kind Regards Manda Wilson
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