Managed IT Services in Botanic Ridge VIC

24x7 Technical Support 365 Days a Year

PRO IT’s Managed IT Services Botanic Ridge Team are a solid innovative established services company since 1999. Our Services reach out to the globe day to day. In light of that our head operation is out of Sydney and Melbourne Australia.

Growth Being the Key Focus

Not  only do we take on board all clients, but also it is important to realise that we expand growth to your business via technology and care. Equally important, as we are their specifically to help. by and large, and of course no matter if your a small, growing or large enterprise organisation, PRO IT is ready to engage it’s professional services.

Ready To Engage ?

In view of all this, why not find out more and take advantage of our FREE AUDIT for eligible customers. Contact us via the contact form or call us on +612 8724 3333.

Managed Servers

Managed Security

Managed Network

Managed Colocation

Taking Care of your Managed IT Services

PRO IT’s Managed IT Services team in Botanic Ridge have proven work ethics and at the same time are ready for all your IT infrastructure for a fixed monthly fee. These packages vary from Fixed, Casual and Prepaid IT Service Agreements tailored for your peace of mind. We offer a FREE AUDIT depending on the scale of the work involved and are able to pinpoint and tag every issue and prepare you for the future.

Managed IT Services Melbourne
IT Service Experts

IT Services Team Specialists

Moreover, our Managed IT Services Team in Botanic Ridge are partnered with the main vendors required such as  Microsoft, Cisco, IBM as well as to ensure all aspects of your IT infrastructure is taken care of 24×7. Our expert engineers deliver 24×7 It support services such as security, performance, backup management, backup and cloud solutions. To clarify, these services are provided On Site or Remotely, so we are there every step of the way.

IT Service Management System

Once on-board with PRO IT’s managed IT Services, our Managed IT Services Team in Botanic Ridge will be available for you 24×7 without delay to take your enquiry. Meanwhile, all these enquiries flow via a Managed IT Services ticketing system.

IT Management System

Flow Visibility

Finally, the flow consists of you logging service requests or issues related to the IT Service agreement, at this instant, our advanced ticketing system will allocate the work to the correct engineer in our Managed IT Services team in Botanic Ridge.

Allowing Everyone to Track

In the meantime, PRO IT’s management system, allows everyone involved to easily track the progress of open tickets from start to finish. Instantly, this way you can keep track of all tasks that have been appointed and finalised as part of your monthly reporting.

Managed IT Service Packages

Uniquely, PRO IT’s services offers are SLA packages that have monthly support hours which are exclusive to truly maintaining your IT  infrastructure. As a result, we prevent an major disruption to your your organisations work flow. In particular, our Managed IT Services team in Botanic Ridge are detailed and dedicated 24×7 to explicitly ensure they are on top of everything. For example, security patching through to disaster recovery procedures.  Markedly, this innovative approach is great for companies who have their own servers and in need of high output in a little amount of time.

Call us today on +61 2 8724 3333 Solutions for a Changing World

Managed IT Services Melbourne