So, your organization has an internal IT department. Great. Now look and see what their focus is on. Do they spend too much time problem-solving employee technical issues, and neglect…
A cybersecurity incident response plan (or IR plan) is a set of instructions designed to help companies prepare for, detect, respond to, and recover from network security incidents. Most IR…
Managed IT services is a term referring to the practice of outsourcing a company’s IT computer network support and management in order to enhance business operations. Companies providing managed services…
Having an effective IT support is hugely valuable to a business, having a powerful influence on user experience. It builds trust and brand awareness which can ultimately lead to increased…
Did you know that 85 percent of modern data breaches now involve an email phishing attack? These attacks usually consist of fake emails designed to look like they’re coming from…
What is DevOps? Scale, Operate and Manage your infrastructure and development processes at scale with ease. DevOps is an IT mindset that encourages communication, collaboration, integration and automation among software…
This essay will help you have a thorough understanding and tell you the difference between cloud vs data center. You are responsible for your own security. A data center is a…
Managed services providers are an outsourced business model to improve operations and cut business expenses. It is a preferred alternative to break/fix or on-demand outsourcing. That is to say service…
The role of IT support engineer, or more specifically technical support engineers, address customer questions and concerns regarding their company’s products. The technical support team may also be called the customer…
We ask what is a data center? Is a large group of networked computers namely servers typically used by organisations for the storage remotely. Used in processing and distribution of large…
What are Managed Security Services (MSS)? Managed security services are chiefly network security services outsourced to a service provider. The service provider manages the organisation’s security risks in real time. That…